PRIVACY POLICY

VIVKUG, operated by Shenzhen Dayunjia International Logistics Co., Ltd., respects your privacy. This policy describes how we may collect, use, share, and protect personal information when you visit https://vivkug.com/, contact us, or place an order.

Information we may collect includes your name, email address, phone number, shipping and billing addresses, order details, customer service messages, and device or browsing information collected through cookies and similar technologies. Payment information may be processed by third-party payment providers; we do not claim to store full payment card numbers.

We use information to process orders, deliver products, communicate with customers, provide support, detect fraud, maintain and improve our website, comply with legal obligations, and, where permitted, send marketing communications. You may opt out of promotional emails using the unsubscribe option or by contacting us.

We may share relevant information with e-commerce platform providers, payment processors, shipping carriers, customer support providers, analytics and advertising providers where enabled, and authorities when required by law. Some service providers may process information outside your country. We retain information only for as long as reasonably needed for business, legal, and security purposes.

Depending on your location, you may have rights to access, correct, delete, or restrict the use of personal information, or to opt out of certain processing. To submit a privacy request, contact us. Cookie and advertising practices, including any consent or opt-out tools, must match the services actually enabled on the website and applicable law. 

Operated by: Shenzhen Dayunjia International Logistics Co., Ltd. Business Address: Unit 103, Building 2, Big Data R&D Center, Hebei Industrial Zone, Hualian Community, Longhua Subdistrict, Longhua District, Shenzhen, Guangdong, China

Phone: +86 17722594488

Email: service@vivkug.com

Website: https://vivkug.com/